Publishing & Media Manager, Group Manager,
Project Manager, Localization
2023 - Present
CQ fluency
Project Manager
Responsible for launching, assigning, supervising, and delivering projects with life cycles ranging from hours to days. Suggested ideas (such as implementing first-come, first-serve workflows or training new vendors) to generate project cost savings or process improvements, especially those DTP-related. Developed account DTP documentation for internal use and vendor reference. Trained freelancers on client-specific DTP guidelines. Assisted in creating audio recording (TTS) documentation. Supported DTP cost and TAT estimation. Provided training to team members as needed. Assisted other teams with DTP-related tasks.
2020 - 2023
RWS Group
Publishing and Media Manager
While based in Brno, CZ, built up a global team of +20 people with presence in China, India and Czech Republic. This team was fully dedicated to one of the biggest clients in our department, an American multinational technology conglomerate.
Streamlined processes across different locations and teams (Czech Republic, China, India, Colombia & Argentina), met client requirements in terms of turn-around-times and volumes, working on tight deadlines with no forecast.
My responsibilities included overseeing the daily operations, setting up tactics to achieve the goals, creating the yearly budget (for both personnel and hardware/software, as well as other expenses) and evaluating my direct reports.
Also proposed and implemented automation solutions for different situations.
2013 - 2020
RWS Moravia
Publishing and Media Coordinator - senior
In charge of providing quotes, support and counseling in DTP and Multimedia related projects to both internal and external clients. Organization, setup, scheduling and monitoring of multiple projects for different major IT accounts. Coordination and mentoring of +10 full-time employees + several temporary workers. Managed high and sudden peaks of work, achieving great feedback. Presented QBRs from the department’s perpective to end clients.
2012
Moravia IT
Publishing and Media Specialist - senior
Pioneered the P&M department in Argentina, after being trained on-site in Brno, Czech Republic. Pre-process, post-process and QA of a various array of mainly DTP formats.
Accomplished CSAT by keeping arranged deadlines and quality of the deliverables, while improving the communication with the production team.
2011 - 2012
RWS Moravia
Localization Lead Engineer - junior
II was promoted to another account (a multinational technology company that specializes in Internet-related services and products) where my work involved dealing with high volumes and tight deadlines. Assignment of work to vendors and follow up/assistance to ensure on-time deliveries. Due to my knowledge of graphic design tools, I started to take care of DTP-related projects more often.
2010 - 2011
Moravia IT
Localization Engineer
Started working as a localization engineer for one of Microsoft’s divisions, where I gained experience in Loc Lead’s tasks while researching, writing and sending to translation MS tech support articles- including also taking screenshots in different locales.
2007 - 2010
Teletech Argentina
Desktop Support
Provided tech support for desktop computers in the HP account, to end-users located in the USA. After 2 years, T-Mobile replaced it. In that new account I was trained to offer customer service, while providing tech support to smartphones’ users. Acted as a Senior Rep backing up the team’s Supervisor while giving floor support to other representatives.
Outside of work, I spend time with my teenage daughter. We enjoy watching reality shows, her favorite YouTubers, or playing video games together. When I'm not doing that, I'm creating content for the YouTube channel, NO NOS HACEMOS CARGO, which I started with two friends last year. I also love reading books on spirituality, personal development, and metaphysics. You'll often find me listening to or creating music, watching TV shows, docuseries and horror and sci-fi movies. I also attempt to meditate every now and then, and to hit the gym to tear some muscle fibers.
Last but not least, let me introduce you my partner in crime for the last 2 years:
es-AR
en-US
cs-CZ
HTML
CSS
Iryna Rogova. Localization, Program Management, Data Analysis
Raul is someone who never settles for just average. He asks questions, makes recommendations, guides you along the way when needed. Reliable and conscientious. Always learning and enterprising. If you want a winner on your team, Raul is just that.
Aaron Dietz . Technical Writer @Google.
Raul and his team generated critical localized eLearning content for us while I was a manager of Tableau's eLearning team. Throughout our several projects, Raul was responsive, helpful, and on top of the technology and requirements for the job. He and his team delivered exactly what we needed using an efficient process and strong communication and collaboration. It is my pleasure to recommend Raul Alvarez, and I hope to work with him again in the future!
Dani Carrasco. CEO @Dani Voice Overs.
Working with Raúl is always a privilege. In addition to being a great worker, he is a wonderful human being, always willing to help and solve all your doubts in the shortest possible time. Working with Raúl is synonymous with success, both professionally and personally. Thanks for all shared, Raúl.
Radovan Rakus. Head Of Design @RWS Group.
I can confidently say that Raul is one of the most hardworking, compassionate, and skilled professionals I have had the pleasure of working with.
As a person, Raul is kind, empathetic, and a great friend to many of his colleagues. He has always been there to lend a listening ear and offer guidance when needed. His positive attitude and warm personality make him a pleasure to work with and help to foster a collaborative and productive working environment.
As a manager, Raul is a great coordinator and team leader. He is adept at managing complex projects and ensuring that everyone on the team is working together effectively. Raul is also an excellent communicator and always keeps everyone on the team informed about project updates and changes.
Beside that Raul is a true expert in the publishing and multimediamedia industry. He has a deep understanding of the industry trends and knows how to apply that knowledge to drive success for our organization. Raul is also an innovative thinker and is always looking for new ways to improve our processes and increase efficiency.
Overall, I cannot recommend Raul enough. He is an outstanding professional who is dedicated, hardworking, and always willing to go above and beyond for his team and his organization.
Martin Caraballo. Owner @Zanco Estudio.
Profesional de primer nivel. Muy buena predisposición y capacidad para el manejo de equipo y gestión de grandes proyectos.
Matías Detorre. Senior Project Manager @CQ fluency.
I worked with Raul for several years and was always impressed by his ability to handle any situation calmly and patiently, even with the toughest clients. He is funny and easygoing, which alongside his skills and experience in DTP and management, mean he will be a valuable asset to any company.
Marek Sedlák. Group Program Manager @RWS Group.
I and Raul worked together on publishing and media projects, where I was taking care of the operations/production part and he was managing the team of coordinators and specialists who worked on pre and post-processing of the files. During that time we were together facing many various challenges from low productivity, and workflow changes to disharmony in both our teams. But with Rauls's help, all these issues seemed easy to solve, he is very data-driven and his biggest strength is his proactive approach toward customers. We as a team could always count on his help when customers had some more technical questions and we knew that Raul will always come prepared.
Melina Ferreyra Scapini. Team Lead for P&M Vendor Relations Management @RWS Group.
After we worked together for a couple of years back in the noughties, we crossed paths later in our careers and ended up in the same company again for nearly a decade. Raul is hardworking, reliable, creative and a true leader. Having bared witness to these qualities, I'm honored to advocate for my former (and perhaps -repeatedly- future) colleague.
Ramiro Azorín. Senior Talent Acquisition Specialist @Dotsub.
I've always enjoyed working with Raul, he is hard-working and reliable. Along with his vast knowledge in the Publishing and Media industry, he is a team player and consistely looks to bring the best out of every colleague.
Diego Vivas. Publishing & Media Coordinator @RWS Group.
I’ve worked with Raul for years, and he has been a great team leader and has always encouraged my intelectual growth. He is always eager to find solutions and do what’s best for each team member. I can only thank the time we worked together.
Pigeon Zhu. Production Team Manager @RWS Group.
After working with Raul for 7+ years, he is undoubtedly one of our best workmates/partners/managers I've met in the whole of Moravia/RWS. Not only because of his proficient knowledge and expertise in his professional field, he also knows what it means to communicate, trust and collaborate. I remember in 2019 when I was in Rosario and joined a meeting held by Raul to present the efforts to his internal client, which was incredibly expressive of seeing the creative solution, his team's open mind to all kinds of ideas, more importantly he knows than anyone does how to combine responsibilities and personal charms which makes everyone feel comfortable and warm and would like to trust and work with this guy from bottom of heart. Later on, we worked closely to share the vision, solutions including resources and that was the best period in my career, and I learned so much a lot from him about how to manage people, data management and cross-cultural collaboration.
Irina Casas. Localization Project Manager @Summa Linguae Technologies.
Excellent teammate to work with! We worked together for many years and it always caught my attention how well-organized & responsible he was. And how he was able to cope with really complex customer's requirements, tight deadlines and still deliver top-notch quality.
Ariel Badalamenti. Software Developer @CQ fluency.
While I worked in a cross-collaborative tech team, you could consult with Raul about any aspect of his area, who will not only know in which direction to point you, but will contemplate all the edges to take into account. Professional above all, featuring a smile and eloquence in every work approach, and also in the brief personal moments we shared, I treasure great experiences of having worked with Raul at RWS Group. Thank you very much, Raul!
Raimundo Sabao. Client Solutions and Success Manager @inWhatLanguage.
A great human being, very professional and committed. It was very easy to work with him and feel supported.
Marianna Kachlárová. Publishing & Media Specialist @RWS Group.
I had the pleasure of working with Raul on the same team and I highly recommend him. He's very dedicated professional, attentive to details and hardworking. And with his always positive, easy going attitude and good sense of humor, I can say that any team would be lucky to have him!
Daniel Dragoun. Publishing & Media Manager @RWS Group.
Raul has been a superior of mine for couple of years and a colleague manager later.He has been a crucial part of our team and has been a great asset to our company. He has been proactive in his approach to work and have always taken responsibility for his tasks. His smart and analytical thinking has helped us solve complex problems and achieve our goals.
Raul is a good communicator and has always been able to work well with others. He has been a great team player and have always been willing to help others when needed. His positive attitude and willingness to learn new things have made them an invaluable member of our team. I am confident that Raul will be an great asset to any organization he join.
Sebastián García. Development Operations Engineer (DevOp) @Argos Multilingual.
I am delighted to write this recommendation for my friend, Raul, who works as a Publishing and Media Manager at RWS. Although I did not work in the same team as him, I had the pleasure of providing him with IT support as a service desk engineer. During my interactions with Raul, I found him to be an exceptional professional who is dedicated, hardworking and has excellent communication skills. He has a deep understanding of his area of work, and his expertise in publishing and media management is unparalleled. He is always willing to go the extra mile to ensure that his team and colleagues have the necessary resources and support to achieve their goals. One of the things that I admire about him is his ability to create a positive work environment. His positive attitude and friendly demeanor make him an absolute pleasure to work with. His ability to motivate his team and encourage collaboration is truly remarkable. Overall, I would highly recommend him for any role in publishing and media management. He is a talented professional who is committed to excellence and has the skills and experience to excel in any challenge. His work ethic, expertise, and positive attitude make him an asset to any team.
Lukáš Palka. Senior Lead Multimedia Manager @2002 Studios.
I highly recommend my former colleague for his exceptional positive attitude, knack for finding smart solutions to complex problems, and ability to remain grounded in any situation. He consistently brings a can-do attitude to the workplace and is a true asset to any team.
Gonzalo Perez. DTP Lead @Argos Multilingual.
Raúl is very proactive in identifying issues in workflows and finding solutions to them. He's always looking for new tools and processes that improve performance and optimize resources. He's also great at keeping a healthy communication with clients to better understand their needs and always make sure they are being met.
Julian Garcia Nigro. Senior Project Manager and Multimedia Solutions Lead @inWhatLanguage.
I've had the pleasure to collaborate with Raúl for several years and he's been a great deal of help solving DTP issues and deadlines. I hope I can work with him again in the future!
Lucia Kubova. Publishing & Media Coordinator - Junior @RWS Group.
I'm glad I had the chance to work with Raul, he was a great superior, always super helpful, down-to-earth and good to talk to! Our team had grown a lot under his supervision :)
Ivan Marinangeli. Group Manager @Akorbi.
I had the pleasure to work with Raul for quite a few years and really enjoyed our collaboration. He is a high qualified professional and true team player who lifts the spirits of all team members, always committed to deliver highest quality and outstanding overall service. Looking forward to working with him again!
Simon Annecchini. Director of Solutions @Vistatec.
During my time working with Raúl, I was impressed by his ability to manage a large group of DTP specialists with great skill and professionalism. He consistently demonstrated his expertise in DTP processes and was always willing to share his knowledge and experience with others. One thing that really stood out to me about Raúl was his didactic approach to teaching. As a Junior Localization Project Manager, I was relatively new to the world of DTP, and Raúl was incredibly patient and thorough in explaining the various processes and workflows involved. His clear explanations and willingness to answer my questions were instrumental in helping me develop a deeper understanding of DTP and how it fit into our overall project workflows. In addition to his teaching skills, Raúl is an exceptional leader who consistently inspires his team to perform at their best. He is always available to provide guidance and support, and his ability to motivate his team has resulted in consistently high-quality work and on-time delivery of projects. This was a main contributor to our customer's satisfaction, which meant that our account grew exponentially year over year.
Emmanuel Gasser. Audio Lead @RWS Group.
I've had the privilege of working alongside Raul in several different capacities, both as a coordinator and as a manager, and I can attest to his problem-solving mentality and his constant focus on enhancing work processes with the aim of delivering the best possible quality to our clients. He is also very people-oriented, paying great attention to the human side of things to ensure the working environment remains happy and healthy.
Ivan Zubek. Localization Project Manager @Avaya.
I had the pleasure to work with Raul on a project that required extensive desktop publishing (DTP). His experience and insight made it possible to clarify the complex scope which helped us avoid the risk of potential re-work later in the project. And even though the project required a quick turnaround with a lot of DTP engineering to be done, Raul's leadership of his team made it flawless and everything was delivered on time. I hope our paths will cross again and I will have a chance to work with Raul on more stuff.
Audrey Froehlich. Data-driven Program Manager.
I had the pleasure of working with Raul for several years while my team relied on services from the Publishing & Media team at Moravia/RWS. Raul is intelligent, resourceful, and so kind. He can bring calm to tense situations, and is incredibly proactive at finding solutions. I always looked forward to what he would suggest next. I also appreciated Raul's focus on both production quality and building streamlined processes. His partnership over the last several years helped my team in immeasurable ways, and I can't recommend him enough to any company looking for someone with his skill set! He is a true joy to work with!
Rosario, Santa Fe, Argentina
Phone: +54 341 712 4255
Email: lisandro@dominio12.com.ar
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